POLICIES

SCHOOL POLICIES

Student/Parent Expectations 

To help our school run successfully we ask you to follow our policies: 

  • PLEASE DO NOT contact our teachers at home or on their cell phones, unless related to scheduling a rehearsal.

  • All students must register, and payment must be received before attending classes.

  • Any suggestions or ideas you would like to contribute, in a positive manner, are always welcome.

  • No phones are permitted inside the classroom. RNB has a very strict policy around appropriate social media use, bullying and harassment using electronic means.

  • Parents are expected to provide their child with the appropriate dance attire. Please visit our website or collect a brochure from the office for details on what to wear to dance classes.

  • All ballet classes require hair in a bun.

  • It is the responsibility of the parent to be fully aware of the content of the monthly newsletter. The newsletter is emailed to all families and on the website. Please ensure your email address is provided at registration to ensure you are kept informed.

  • You are requested to phone the studio to inform the office of absences. Students must attend every class possible, barring serious illness. Classes at RNB are progressive therefore we ask that students try to make all classes, not only for their personal development but also for their classmates and teacher.

  • Students are expected to be punctual and ready for class. Please pick up your dancer on time from evening classes.

  • All students must be respectful to each other in the changing rooms. No use of videoing or use of photography is acceptable at any time.

  • We expect all student behaviour to support the ability for all dancers to learn and not disturb the opportunities for other dancers to learn.

  • RNB expects students to be polite, respectful, courteous, and considerate to the staff, each other, and the art they are learning. 

  • No hurtful, humiliating, or degrading comments are acceptable.

  • Students may be removed from a class for their or other students’ best interest. Re-entry to this class is determined on a case-by-case basis.

  • All students that have their license must remember to drive slowly through the parking lot

  • Drugs and Alcohol are not acceptable. Using, possessing, supplying or under the influence will result in a child being removed from RNB.

  • All persons are prohibited from smoking or vaping at the studio.

General Studio Policies 

  • RNB Directors, Staff and Teachers insist on a positive attitude.

  • RNB prides itself on its competitive fees, but as a non-profit organization its success depends on parent volunteers. Volunteering is required at RNB and is very much appreciated!

  • Schedules may be changed, if necessary, without notice.

  • RNB reserves the right to cancel classes due to insufficient registration.

  • All class changes must go through the office via e-mail ONLY

  • Directors and teachers at RNB determine the level of class for students.

  • Competitive dancers must request prior permission to be approved via the office in advance to students being away. Students must consider extra-curricular choices in advance; last minute absences are not acceptable. 

  • Please look carefully at our show dates and general/dress rehearsal times. Last minute cancellations are unacceptable to teachers and other students who have put in a lot of time and effort for the preparation of a show 

  • Please direct all questions, concerns, notifications, and general inquiries to the office where a staff member will be able to connect with you at a more convenient time.

  • No gum.

  • Healthy food & drinks permitted at RNB, water ONLY in our studios. Unhealthy fast food is not permitted at the studio.

  • RNB is a NUT FREE zone! 

  • RNB is not responsible for your valuables, please leave them at home!

  • Anything that is left behind by a student after class or events with RNB will be placed in the Lost and Found boxes. Anything that is not collected by the end of the year will be taken to a secondhand store for those who are less fortunate.

Privacy Notice for RNB Dance & Theatre Arts Society

Last Revised: August 28, 2020

Your privacy is important to RNB Dance & Theatre Arts Society (referred to as “we” or “us” in this Privacy Notice), and the purpose of this Privacy Notice is to tell you about how we collect, use, and share your personally identifiable information (“Personal Information”) when you use our website, fill out an online survey, or attend and/or comment on our social media, includingFacebook, Instagram or Twitter (the “Online Services”); when you provide Personal Information on the registration form, examination form and/or festival invite form (collectively, the “Registration Materials”), when you participate in our classes; and when you voluntarily provide Personal Information through other means (such as through email, in person communication or over the phone).

What is Personal Information? 

Personal Information is any information that is identifiable with you, as an individual. This information may include but is not limited to your name, language of correspondence, mailing address, telephone number, e-mail address, and membership in an organization. Personal Information, however, does not include your name, business title or business address and business telephone number in your capacity as an employee of an organization.

What does this Privacy Notice cover?

This Privacy Notice sets out how we handle Personal Information that we gather when you fill out the registration form, dance examination forms, and/or festival invite form; communicate with us over the phone or through email; participate in dance classes; or otherwise voluntarily provide Personal Information . It does not cover the practices of individuals, companies and entities we do not own, control or manage. It does not cover the content or the privacy policies of external websites to which we provide a link. Please also note that nothing in this Privacy Notice will limit our right to collect, use and disclose your Personal Information as permitted by law.

Changes to this Privacy Policy

Any changes to our Privacy Policy will be posted on our website and in the studio as soon as they go into effect. 

Who do we collect Personal Information from?

We collect Personal Information from Members, Site Visitors, Donors, Clients, Supporters and others who have shown interest in the Society, our programs, campaigns or organization. 

What Personal Information do we collect?

Information You Provide To Us

We receive and store any Personal Information you knowingly provide to us. Most of the information the studio collects will come directly from parents and students.

When you fill out the Registration Materials, or provide information through email, over the phone, or in person, we may collect some or all of the following Personal Information:

• name, address and telephone number

• email address

• year in school

• gender

• emergency contact information

• date of birth

• similar information about other members of your family

• PHC number

• photographs and videos that you provide to us

• health and medical information including the name of your family physician if required

• your clothing size and/or measurements

• credit card information

• previous dance history

• academic records

When you use the Online Services, we may collect some or all of the of Personal Information mentioned above. Additionally, our Online Services may record that you’ve visited our website or social media, and we will collect any reviews or comments that you may make in regards toour services on our social media. 

When you attend classes, we may collect the following Personal Information: 

• information regarding your attendance and performance, such as attendance records, dance exam reports, and instructor’s notes about your progress.

We do not collect Personal Information from other sources. 

How do we use your Personal Information?

We only collect Personal Information in order to operate RNB Dance & Theatre Arts, including our website, or where otherwise legally required or allowed. 

We use the information we collect to better serve our patrons and to expand our community of support. Specifically, the main ways in which we use your Personal Information are as follows:

• to deliver services to provide information about our activities, membership and donations.

• to inform the creation of the dance class schedule

• to compile statistics on the studio participants

• to complete entries for exams and festivals

• to ensure your medical safety

• to complete dance wear orders

• to conduct service phone calls and emails

• to complete tuition charges and payroll

• for taxation and audit purposes

• for grant applications

• for Annual reports

• for newsletters

• for school updates

• Information submitted by users on a voluntary basis helps us evaluate our products and services.

Sharing with Third Parties and Where Legally Required

We will also use and disclose your personal information where we believe it is legally required, such as if we are served with a court order compelling disclosure to law enforcement.

If you contact us for assistance with our Online Services, we may provide the relevant contact with access to your Personal Information as needed to resolve your concern.

We may also share your Personal Information with our business partners, including contractors who assist us in providing our services, such as marketers, developers and customer support; and internally with any of our affiliates, in which case our affiliates will handle your Personal Information in accordance with this Privacy Notice.

We do not disclose, give or sell any Personal Information about visitors to our Online Services. 

The security of your Personal Information is important to us

We endeavor to protect the privacy of your account and other Personal Information we hold in our records, but we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

Personal Information is stored in our database(s) on a secure server and in hard copy files at RNB Dance & Theatre Arts locations. Only authorized personnel have access to this information. We ensure that all third parties that are retained to perform services on our behalf and are provided with any personal Information are contractually required to observe the Privacy Policy and practices.

We have implemented physical, organizational, contractual and technological security measures to protect your Personal Information from loss or theft, unauthorized access, disclosure, copying, use or modification. The only employees who are granted access to your Personal Information are those with a business “need-to-know” or whose duties reasonably require such information.

If we believe a breach of security has affected your Personal Information that is under our control, and such breach creates a real risk of significant harm, we will investigate the situation and, where appropriate, notify you. We will take all other steps which we believe are appropriate or legally required.

How long do we keep your Personal Information?

We retain your Personal Information only as long as we require it to provide dance classes, enter you into dance examination and festivals, and to otherwise operate the dance studio, and to maintain an appropriate historical record of our relationship with you. If there are legal requirements relating to the period of time which we must retain your Personal Information, we comply with those requirements.

You may request access and changes to your Personal Information

You may request a copy of your Personal Information that is in our control and request corrections if you believe that your Personal Information is inaccurate. If you wish to access your Personal Information, you should contact us using the contact information at the bottom of this Privacy Notice. If you successfully demonstrate that your Personal Information in our records is inaccurate or incomplete, we will amend the Personal Information as required. Where appropriate, we will transmit the amended information to third parties having access to your Personal Information.

What if you want to limit the use of your Personal Information?

Most of the Personal Information we collect is necessary for us to operate the dance studio,  provide dance classes, and enter our students into dance examinations and festivals. If you do not want us to use or disclose your Personal Information in a particular way, please contact us using the contact information at the bottom of this Privacy Notice and we will be pleased to discuss with you how we can limit collection, use or disclosure of your Personal Information.

How fast will we respond to your written requests?

We will attempt to respond to, or take action in respect of, each of your written requests not later than thirty (30) days after receipt of such requests. We will advise you in writing if we cannot meet your requests within this time limit. You have the right to make a complaint to the Office of the Privacy Commissioner.

Children under 13

We do not collect Personal Information about children without the explicit permission of their parent or legal guardian. 

Questions? Concerns?

If you have any questions or concerns about this Privacy Notice or about our collection, use and disclosure of your Personal Information please contact our Artistic Director and we will try to address your concerns:

• by telephone – 604-980-3040​

• by email – info@rnbdance.ca

• by mail:

RNB Dance & Theatre Arts

3355 Mountain Highway

North Vancouver, BC 

V7K 2H4